Tag Archives: volunteer development

Is your Guest Service Staff Under-Trained?

Have you ever been to a restaurant, maybe high-end one, and a newbie was assigned to wait on your table? No trainer was standing nearby to help the newbie answer your menu questions or give an experienced opinion about different … Read the rest

What is your Guest Service Bandwidth?

How many guests can you take care of at one time? How well can you take care of them at one time? Do you know your guest service bandwidth?

I ask these questions because every person and ministry organization has … Read the rest