Tag Archives: Guest Services
Is Your Church Disabled Accessible or Disabled Friendly?
By Mike Thompson
In 1998 I was diagnosed with Multiple Sclerosis. Over the years MS has progressed in my body causing my ability to walk to decrease. I have moved from weakness … Read the rest
Special thanks to Mike Thompson for his personal insight into the life of those with physical handicaps. His experience with churches provide us with a wealth of knowledge in a little talked about area of our ministries. Read this and … Read the rest
When you have gone through the steps to select, structure and school your guest service ministry and staff then entrust them with carrying out their duties. Set them free to perform their roles on the team. Let them lead and … Read the rest
Do you have this figured out? When I coached high school basketball and baseball years ago I had to study the players to know who to put where. I had to know what my pool of players looked like and … Read the rest
Have you ever been to a restaurant, maybe high-end one, and a newbie was assigned to wait on your table? No trainer was standing nearby to help the newbie answer your menu questions or give an experienced opinion about different … Read the rest
My wife and I visited a ton of churches over a 3 year period. We studied the guest services and one of the things we noticed was the absence of smiles. The song “smile a while and give your face … Read the rest
Appearance Matters! At least when it comes to your guest service staff, your facilities and grounds.
How much thought do you give each weekend to the appearance of your guest service staff? You may be thankful they showed up on … Read the rest
Have you heard the expression “The main thing is to keep the main thing the main thing”? I really struggle with this because I get tunnel vision when I am focused on accomplishing a task. I am driven to get … Read the rest
Businesses have used sales funnels for years to track their progress and to estimate future sales. It is a tool to help them measure how they are performing. Should churches do the same for
their ministry activities?
For instance, can … Read the rest