Tag Archives: First Impressions
Is Your Church Disabled Accessible or Disabled Friendly?
By Mike Thompson
In 1998 I was diagnosed with Multiple Sclerosis. Over the years MS has progressed in my body causing my ability to walk to decrease. I have moved from weakness … Read the rest
Special thanks to Mike Thompson for his personal insight into the life of those with physical handicaps. His experience with churches provide us with a wealth of knowledge in a little talked about area of our ministries. Read this and … Read the rest
When you have gone through the steps to select, structure and school your guest service ministry and staff then entrust them with carrying out their duties. Set them free to perform their roles on the team. Let them lead and … Read the rest
Do you have this figured out? When I coached high school basketball and baseball years ago I had to study the players to know who to put where. I had to know what my pool of players looked like and … Read the rest
Have you ever been to a restaurant, maybe high-end one, and a newbie was assigned to wait on your table? No trainer was standing nearby to help the newbie answer your menu questions or give an experienced opinion about different … Read the rest
My wife and I visited a ton of churches over a 3 year period. We studied the guest services and one of the things we noticed was the absence of smiles. The song “smile a while and give your face … Read the rest
Appearance Matters! At least when it comes to your guest service staff, your facilities and grounds.
How much thought do you give each weekend to the appearance of your guest service staff? You may be thankful they showed up on … Read the rest
My wife and I visited over 100 churches in a 30 month period of time from 2012 – 2014. We took note of the guest service ministries each time we made a first time visit. If you want to improve … Read the rest
One simple exercise that may help your guest service staff improve their performance is to help them remember what it “feels” like to be a first time visitor at a church. Schedule time for each guest service leader and volunteer … Read the rest